Terms of Service

1. Agreement to Terms

By accessing or using any services provided by Asymmetric Ideas, LLC ("Asymmetric," "we," "our," or "us"), including but not limited to Topaz and any other products we offer ("the Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Services.

2. Description of Services

Asymmetric builds AI agents that handle operational complexity for businesses. Our services include:

• •Topaz — An automated shift scheduling agent
• •Additional AI-powered products and services as they become available

Each product may have specific terms that supplement these general Terms of Service.

3. User Accounts

To use our Services, you may be required to create an account. You are responsible for:

• •Maintaining the confidentiality of your account credentials
• •All activities that occur under your account
• •Providing accurate and complete information
• •Notifying us immediately of any unauthorized use

4. Acceptable Use

You agree not to:

• •Use the Services for any illegal or unauthorized purpose
• •Violate any laws in your jurisdiction
• •Transmit any viruses, malware, or harmful code
• •Attempt to gain unauthorized access to the Services
• •Interfere with or disrupt the Services or servers
• •Use the Services to harass, abuse, or harm others
• •Impersonate any person or entity

5. AI Agents and Automated Systems

Our Services include AI agents that perform automated tasks on your behalf. You acknowledge and agree that:

• •AI agents may communicate with your team members and contacts as configured
• •You are responsible for ensuring proper consent for automated communications
• •While we strive for accuracy, you should review outputs before critical decisions
• •We are not liable for errors in automated processes or AI-generated outputs

6. Service Availability

While our Services are designed to operate 24/7, we do not guarantee uninterrupted or error-free service. We reserve the right to modify, suspend, or discontinue any Service at any time with or without notice. We will make reasonable efforts to notify you of material changes.

7. Intellectual Property

The Services and their original content, features, and functionality are owned by Asymmetric Ideas, LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You retain ownership of your data; we only use it to provide the Services.

8. Payment and Billing

If you purchase a subscription or other paid features, you agree to pay all fees associated with your account. Fees are non-refundable except as required by law. We reserve the right to change our pricing with advance notice.

9. Limitation of Liability

To the maximum extent permitted by law, Asymmetric Ideas, LLC and its products shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Services.

10. Indemnification

You agree to defend, indemnify, and hold harmless Asymmetric Ideas, LLC from any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Services or violation of these Terms.

11. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. You may also terminate your account at any time.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Services after such changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms of Service, please contact us.