Privacy Policy

1. Introduction

Welcome to Asymmetric Ideas, LLC ("Asymmetric," "we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services and products, including Topaz and any other products we may offer.

2. Information We Collect

We collect information that you provide directly to us, including:

• •Account information (name, email address, phone number)
• •Business information (company name, industry, team size)
• •Product-specific data (staff information, schedules, operational data)
• •Communication records (messages sent through our platforms)
• •Usage data (how you interact with our services)

3. How We Use Your Information

We use the information we collect to:

• •Provide, maintain, and improve our products and services
• •Operate our AI agents and automated systems on your behalf
• •Communicate with you and your team members as configured
• •Send notifications, reminders, and service updates
• •Respond to your inquiries and provide customer support
• •Detect and prevent fraud or abuse

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• •With your team members as necessary to perform service functions
• •With service providers who assist us in operating our platforms
• •When required by law or to protect our rights
• •In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data centers, and regular security audits. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You may request deletion of your data at any time.

7. Your Rights

You have the right to:

• •Access and receive a copy of your personal information
• •Correct inaccurate or incomplete information
• •Request deletion of your personal information
• •Object to or restrict processing of your information
• •Withdraw consent where processing is based on consent

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Material changes will be communicated via email or through our services.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us.